An important element of Partnering Intelligence is the ability to express one’s needs. In this section I present two tools that can help you increase your skill in this area: the JoHari Window and the Self-Disclosure Checklist. Both tools are easy to use and will give you insight into your ability to self-disclose.
The JoHari Window demonstrates the limits of our self-understanding. The developers of this concept, Joseph Luft and Harry Ingham, each contributed part of his first name to the model— thus the name JoHari. Understanding how others see you and listening to what they have to say about you can confirm—or change—how you view yourself.
Each of us has an Arena—an open area where we already share and learn from each other. You may know a lot about your partner because you work in the same office or live in the same house. The more you share, the closer you become. The most productive relationships occur when the arena is large and there’s a balance between receiving feedback and self-disclosing. The arena should be large because it encompasses a large amount of information that is common to both of you. This will increase your opportunity to create synergy.
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Meanwhile, the bank wasn’t the only party in this relationship with concerns. Exult at the time was a small but growing player. They had not yet filed for their IPO, and when they did, they wanted to make sure they were in the best financial position to do so. The longterm contract with the bank helped. But they were also cautious about the relationship. As Michael Salvino, the account vice president, told me, The bank is like an eight-hundred-pound gorilla sitting at the table.
They’re big and smart, but we don’t want them coming in and telling us how to run our business.We know there’s a lot at risk for them and they have to trust us that we know what we are doing and are looking out for the well-being of their associates, just as they would. It’s our business, we know what we’re doing, and we don’t want them second-guessing our every decision. In this case of external partners, each has a fear.When you are in the Form stage of the relationship, you want to think the best of your partner—but there are always lingering concerns. “Will the leaders of Exult dart?” “Will the bank come in and control our every move?” These are reasonable concerns for any partner. Self-Disclosure and Feedback is the attribute to use to start removing those concerns and building trust with your partner.
The merger came at the right time for Chrysler, according to Susan Jacobs of Jacobs & Associates:
The US market is saturated, and the company’s only avenue for growth is overseas. Chrysler has only 1% market share in Europe. Jacobs also believed that Chrysler’s brands – Jeep, Dodge and Plymouth – could break into markets that were closed to Mercedes. C. Fred Bergsten, director of the Institute for International Economics in Washington DC, saw the merger as a “win-win proposition”, believing it would improve the efficiency of the two companies. Instead of one partner being “rescued” by the merger, the DaimlerChrysler union was seen as a merger of equals, prompted not by necessity but by opportunity, at least superficially. Daimler-Benz was known for its engineering skill and Chrysler was known for innovation, speed in product development and bold marketing. Chrysler and Daimler-Benz products were complementary with little overlap. Moreover, potential growth opportunities for the non-automotive businesses, such as services (particularly financial) and aerospace, could be exploited. Daimler-Benz and Chrysler were keen to enhance their financial standing, broaden their access to intellectual capital and increase their strategic options. The merger, theoretically at least, was a good idea. So what were the difficulties?
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Whatever precedes this stage can still be rendered worthless if the ultimate purpose of the deal – the successful integration of the target – is not achieved. An effective post-acquisition strategy is therefore a vital component of a successful acquisition, and post-acquisition planning needs to start before the deal is finalised.
Decision 6: plan early to realise the benefits of the deal. Postacquisition integration decisions should take into account:
- the overall strategy of the business;
- the culture and management styles of the two organisations;
- issues of presentation, communication and understanding;
- customer-focused market issues – it may be a grand plan, but how will customers, current and potential, react? Can this be turned to the acquirer’s advantage?
- people management issues, in particular motivation, empowerment and innovation;
- management procedures and systems, especially for it and finance;
- the need to inform shareholders.
One of the most intriguing mergers of recent years was the deal between Germany’s Daimler-Benz and America’s Chrysler Corporation. It was intriguing for many reasons, not least because initially it was far from clear whether it was a merger between approximate equals or an acquisition by the larger Daimler. It became clear it was in effect the latter. It provides a valuable case study of the perils of structuring a massive corporate deal.
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Decision 4: price and structure the deal. The issue of personal loans price is paramount. It will depend on whether it is a buyer’s or a seller’s market, and it is important to make a payday loans judgment about the seller’s bottom line. A decision must also be made on the buyer’s credit cards top line, which should take into account the additional cash advance costs on top of the purchase price: for example, pay day loans fees paid to legal and any other advisers; the cost of raising capital and financing the acquisition; pay day loan tax considerations; integration costs to realise the full potential of the payday loan acquisition; and legal completion costs.
Once due diligence has been completed and any surprises it has uncovered have been taken into account, contracts can be drawn up. Decision 5: negotiate the loans deal. Negotiations often run alongside due diligence, but there will be a final stage when things like warranties and indemnities, designed to protect the acquirer against personal loans surprises not revealed by the due diligence process, are agreed.
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Due diligence is the process of investigating a target payday loans company in detail. The purpose and value of due diligence are not only commercial credit cards, for instance ensuring that the business is fully understood and that the cash advance acquisition proceeds successfully; it is also to provide a financial and legal debt consolidation audit. Due diligence involves examining the target’s accounts, contracts and all other commercial pay day loans aspects. It provides a basis for identifying and avoiding risks, ensuring accurate no fax loans valuation and preparing for post-acquisition integration, and, in particular, understanding the many people issues that invariably determine the ease and success of the cash advances.
For these reasons due diligence is often conducted in parallel with contract negotiations, although some advisers recommend that it follows negotiation and is completed as the last stage before the deal is executed.
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